We wish we didn’t have to, but unfortunately shipping is super expensive. The shipping charge doesn't even cover the full cost, Kaizen covers the balance. We try to keep shipping costs as low as possible while also providing super fast shipping.

While we wish we could offer single boxes, especially for first-time buyers, due to high shipping costs, it’s not economical for us to ship single packages at the moment. We do offer 2packs of our pasta and rice. If it is your first time trying Kaizen, we highly recommend starting off with a 2pack. 

We partner with a variety of carriers to ensure your order arrives as quickly and efficiently as possible. While we can’t guarantee a specific carrier for your delivery, if you have any special shipping requirements, please contact us before placing your order so we can help find the best solution.

Please note: We’re unable to accommodate carrier preferences after an order is placed, and we cannot be responsible for any returned packages due to shipping requirements not communicated to us in advance. Our priority is to make sure your package gets to you smoothly, so don’t hesitate to reach out beforehand!

When you place an order, we’ll send a confirmation to the email address you provided. You'll also receive tracking updates when your order is on its way and once it’s delivered.

If you don't see our emails, please check your spam or junk folder. Occasionally, emails may end up there. Simply move them to your inbox to ensure you don’t miss any important updates from us!

We’re mostly available online for now, but we’re looking to expand into retail soon! In the meantime, you can find Kaizen in select stores across the country. Use our store locator to find a store near you!

Our pasta is made in America, and we ship directly to the United States, Canada and the UK.

If you live elsewhere in the world, visit our International page to see where you can find Kaizen near you!

International orders may be subject to import duties, taxes (including VAT), and other fees once they arrive in the destination country. These charges are determined by your local customs office and are the responsibility of the customer. Kaizen does not collect or benefit from these fees, and we have no control over whether they are applied. If you have any questions about potential customs charges, we recommend checking with your local authorities before placing an order. Kaizen will not reimburse or refund you for these fees, should they be assessed.

International orders may be subject to import duties, taxes (including VAT), and other fees once they arrive in the destination country. These charges are determined by your local customs office and are the responsibility of the customer. Kaizen does not collect or benefit from these fees, and we have no control over whether they are applied. If you have any questions about potential customs charges, we recommend checking with your local authorities before placing an order. Kaizen will not reimburse or refund you for these fees, should they be assessed.